Comments
Received this letter from a customer today:
Steve,
Hey, I just wanted to apologize for forgetting to bring you the money for the snorkel gear we used after our boat trip. I am truly sorry. We had such a great time; I appreciate you making our trip so fun. Thanks again and please forgive me for forgetting...
This letter was accompanied by a check for $14 for the snorkel gear.
Kind of restores your faith in humanity, doesn't it? Thank you for remembering since I too had forgotten!
Jimmy knows all the secret spots we don't put on the website...Local knowledge goes a long way!
Just wanted to let you know how much we appreciated your professionalism and patience with us renting your boat for the week. We always look forward to it and we are glad someone owns it now that sees the bright future this business has down there.
We look forward to doing the same thing next year. We'll be there for 7 days of rental around the last week of October, 2012. I let you know when we get closer.
Tell everyone at High Tide hello.
Thanks again
We feel very fortunate to have inherited not only a great staff, but wonderful customers who keep coming back. Thank you again for the business!
I have owned many boats over the years and have always loved the water, even the cold waters off the New England coast. A friend told me I could rent a boat to take out myself for the day in the Virgin Islands. I called several companies, but Ocean Runner was the only one who had the boat that I wanted. They spent the time with me to make sure I knew where to go (and where not to go). We had a phenomenal day we'll never forget!
We are often told a day on the water with Ocean Runner is the highlight of the vacation.
We have rented from several companies on our many trips to St John. Ocean Runner is the most flexible and has the best customer service by far. Thank you for everything!
Our pleasure! Thanks for the nice comments.
"We have been Ocean Runner customers for years and make a trip every year to the BVI's on one of their boats. The staff is so helpful; they made everything about our trip wonderful. The captains they have are so experienced; they know the waters, the locals and all the best places to snorkel and hang out! Definitely hire a captain as it will make your trip so much more enjoyable."
Couldn't have said it better ourselves!
"Our first time in the Virgin Islands. We are big boaters from the Chesapeake Bay Area and had no idea how beautiful it is down there. We have friends who told us we must go over to party on Jost Van Dyke. After a few too many at Soggy Dollar, we almost didn't come back! Thanks to the people from Ocean Runner who made it so easy for us!"
We are all about a good time...
Living on St John can be a grind if you don't find a way to get out and relax. Ocean Runner really understands this and will set you up for a great day of fun in the BVI's.
We have many locals who rely on us to help them unwind. Thank you for using Ocean Runner!